Saskia Clements

    TERMS & CONDITIONS

    Last Updated: 19 June 2026

    Welcome to www.saskiaclements.com (“Site”). By accessing or using this Site, purchasing products or services, or engaging with any content provided by Saskia Clements (“we”, “us” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Site.

    1. ACCEPTANCE OF TERMS

    By using this Site, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

    2. SERVICES PROVIDED

    Saskia Clements provides coaching, facilitation, leadership development, workshops, memberships, digital resources, guided visualisations and related personal and professional development services.

    All content and services are provided for educational, informational and personal development purposes only.

    3. COACHING DISCLAIMER

    Coaching is a professional partnership designed to support personal and professional growth.

    Coaching is not counselling, psychotherapy, psychology, psychiatry, medical treatment, legal advice, financial advice or any other regulated professional service.

    You acknowledge that you are responsible for your own decisions, actions and results. If you require medical, psychological, legal, financial or other professional support, you should seek advice from an appropriately qualified professional.

    4. NO GUARANTEE OF RESULTS

    While every effort is made to provide high-quality coaching, facilitation, resources and support, individual results will vary.

    We do not guarantee any specific outcome, result, financial benefit, career progression, business success or personal transformation arising from the use of our services, programmes, memberships or resources.

    5. USER ACCOUNTS

    Some areas of the Site may require you to create an account.

    You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

    You agree to notify us immediately of any unauthorised use of your account.

    6. PAYMENT TERMS

    All prices are stated in New Zealand Dollars (NZD) unless otherwise specified.

    Payments for coaching services, memberships, workshops, digital products and other offerings must be made in accordance with the payment terms displayed at the time of purchase.

    You agree to provide accurate and complete payment information.

    Payments are processed through secure third-party payment providers.

    7. REFUNDS

    Due to the nature of coaching services, memberships, workshops, events and digital products, refunds are generally not available once a purchase has been completed.

    Exceptions may apply where:

    • A specific refund policy is stated at the time of purchase.
    • A refund is required under applicable New Zealand consumer law.

    If you experience any issues with a product or service, please contact us and we will make reasonable efforts to assist.

    8. MEMBERSHIPS, EVENTS AND PROGRAMMES

    We reserve the right to amend, postpone, reschedule or cancel any programme, workshop, event, membership offering or service where reasonably necessary.

    Where changes occur, we will endeavour to provide reasonable notice.

    Membership benefits, content and inclusions may evolve over time as offerings are updated and improved.

    9. DIGITAL PRODUCTS AND RESOURCES

    All digital products, guided visualisations, downloads, recordings, workbooks and resources are licensed for personal use only.

    You may not:

    • Copy, reproduce or modify the content.
    • Share, distribute or publicly display the content.
    • Resell, sublicense or commercially exploit the content.
    • Provide access to the content to third parties.

    10. INTELLECTUAL PROPERTY

    All content on this Site, including but not limited to text, graphics, branding, logos, videos, audio recordings, guided visualisations, downloads, worksheets, course materials and website content, remains the intellectual property of Saskia Clements unless otherwise stated.

    No content may be reproduced, copied, distributed or used without prior written permission.

    11. USER CONDUCT

    You agree not to:

    • Use the Site for any unlawful purpose.
    • Attempt to gain unauthorised access to any part of the Site.
    • Upload malicious code, viruses or harmful software.
    • Interfere with the operation or security of the Site.
    • Engage in conduct that could damage the reputation of Saskia Clements or the Site.

    12. THIRD-PARTY SERVICES

    The Site may contain links to third-party websites, services or resources.

    We are not responsible for the content, privacy practices or availability of any third-party services and provide such links for convenience only.

    13. LIMITATION OF LIABILITY

    To the fullest extent permitted by law, Saskia Clements shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:

    • Use of the Site.
    • Participation in coaching or facilitation services.
    • Attendance at workshops or events.
    • Use of digital products or resources.
    • Reliance on information provided through the Site.

    Our total liability for any claim relating to products or services shall not exceed the amount paid by you for the relevant product or service.

    14. INDEMNITY

    You agree to indemnify and hold harmless Saskia Clements and any associated contractors, employees, facilitators and representatives from any claims, losses, liabilities, costs or expenses arising from your use of the Site or breach of these Terms and Conditions.

    15. PRIVACY

    Your use of this Site is also governed by our Privacy Policy.

    By using this Site, you consent to the collection and use of information in accordance with our Privacy Policy.

    16. CHANGES TO THESE TERMS

    We reserve the right to update or modify these Terms and Conditions at any time.

    Changes will take effect immediately upon publication on this Site.

    Your continued use of the Site following any updates constitutes acceptance of the revised Terms.

    17. GOVERNING LAW

    These Terms and Conditions are governed by the laws of New Zealand.

    Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

    18. CONTACT

    If you have any questions regarding these Terms and Conditions, please contact us via the Contact page on this Site.